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Endless Paradise
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
Shizuka Nagai, Chairman of International A-Academy
I've been asked to do things like that.
What do you mean, you've been asked to do thingslike that?
I've also been asked to do phone calls.
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That's part of the company training?
Yes, that's right.
After COVID-19,
I was told that if I didn't get an appointment,
I wouldn't be able to visit the company.
So I was told that if I didn't get an appointment,
I wouldn't be able to visit the company.
But the number of appointments didn't go up.
So I was told that I should start with a basicphone call.
So I was told that I should start with a basicphone call.
The companies that I've been training for
after COVID-19,
like me,
have changed to learn from foreign professionals.
If I do it,
the number of appointments will go up.
Wow.
Yes.
First of all, as the entrance to the company,
you have to make sure that you can get anappointment.
That's right.
Phone calls are really important.
80% of the time,
phone calls are very important.
So when a new employee comes in,
there's a phone check from Shizuka.
A phone check from Shizuka?
It's like an old Showa program.
It's a phone check from the chairman.
I see.
Until the phone check says OK,
even if it's been six months or eight months,
you can't make a phone call.
That's how important it is to make a phone call.
For example, the tone of the voice on the phone.
For example, the tone of the voice on the phone.
Thank you for calling.
This is International Air Academy.
It's not a tone of voice like this.
Raise the tone and say,
Thank you for calling.
This is International Air Academy.
The age of the voice doesn't matter at all.
Some people are surprised when they actually meetme.
But I can make any voice on the phone.
Thank you for calling.
This is International Air Academy.
Don't say thank you.
Don't say thank you.
Don't say hello.
Don't just say, Yes, I'm RKB.
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It's a great thing to get a phone call.
Thank you for calling.
You start by saying thank you.
Thank you.
In the case of men,
In the case of Mr. Shirohan, he's a man.
It's the same.
Is it the same?
It's the same.
Not thank you, but thank you.
Thank you for calling.
Raise the tone of your voice and smile.
It's very important to say thank you.
Is there a reason for raising the key?
Impression?
It's a machine, right?
The phone is just...
I can't see your face.
It's a machine, so I can't see your face.
If you don't raise the tone of your voice,
It sounds very cold.
I raised the tone of my voice all of a sudden.
I can feel the radio is close.
It's getting lower and lower, so I raised it alot.
I feel like it's going up by two.
Is my voice that low?
I'm sorry.
I can't see your face.
As you said, I can't see your face.
I can't see your face, so I raised the tone of myvoice.
It's a point where you talk cheerfully and with asmile.
I think it would be nice if you could put the formon the desk.
This is already a solution.
Mr. Shirohan, including the tele-app.
By all means.
Actually, the contract for 20 million yen wentbankrupt.
The phone reception was bad.
With just one phone call?
Yes, there is a company that went bankrupt withjust one phone call.
The salesperson made an effort to get a 20 millionyen contract.
When I called the company, the company said,
Yes, it's like that.
After all, the response was bad.
I was wondering if this job would go well with acompany like this.
With just one phone call, the contract wentbankrupt.
Phones are very important.
Mr. Shirohan, and those who are new to theenvironment,
Please take the phone in a positive way andimprove yourself.
Those who have decided to meet after that are morelikely to do so.
That's right.
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If you can't get used to talking, please trymaking such a template.
Yes, that's right.
I want you to try it.
Mr. Shirohan, please say it.
I'll say it.
Yes, I got it.
Thank you for calling.
I'm Takami Shirohan, the host of the RKB DailyBroadcast.
Perfect!
I was thrilled.
That's great.
If it was always like this, I'd say, Yes, I'mTakami from RKB.
This is a chance for me to change in the future.
I'd like to make a template.
That's good.
Next message.
This is a message from a 27-year-old man namedSoburi.
You're laughing.
Every week, my boss invites me to lunch.
That's a good thing.
You're lucky.
I thought we were dating at first, but it's beengoing on for about a year.
It's a little stressful.
Sometimes it's a little bit today, but it's hardto say a little bit the next day.
Even if I refuse, my boss won't change hisattitude.
And there are two more people in the samesituation.
I want you to do it once a week.
In other words, my boss always wants to have lunchwith someone.
That's why I'm talking to him.
But if I can talk to him, I feel like Soburi has avery good impression.
But if you make a mistake, you'll be in trouble.
That's right.
It's lunchtime, so it's a little light.
I live in Kyoto, but when it comes to drinkingparties, I feel like I have to go through a lot oftests at once.
Shintaro, do you have this kind of thing?
Yes, I do.
RKB often has lunch with my boss.
Basically, I say,
Do you want to go for lunch?
Yes, I'll go.
Even if I stop working, I'll go.
When I go home, I'm alone.
Sometimes I want to have lunch with everyone.
That's what I think.
But not everyone is like that.
I wonder if this person is having a feast.
If it's like this, I'm sure it's outside.
Maybe it's not a restaurant.
When I go out for lunch every day, I'm worriedabout my wallet.
That's right.
I say, I'll have a feast today.
If I'm invited the next day, I'll say,
Can I have a feast today?
If I say, I'll have a feast every day, I won't beinvited anymore.
One of the strategies to avoid being invited.
Usmo says it's cute from the beginning.
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But if it's every day, it'll change again.
It might be a good idea to try it once in a while.
That's right.
You can say, I want to eat here.
I want to eat at the new place over there.
If you're going to have a feast, you're definitelylucky.
That's right.
You can have a delicious lunch every day.
I can understand my boss's thoughts.
That's right.
He's my boss, so it's a good chance.
That's right.
If you can't change your attitude because yourefused your boss,
I think it's okay to refuse a little more today.
That's right.
And your boss can't change his attitude.
I wonder if he's lonely.
Maybe he's alone.
I don't know.
Maybe he doesn't want to eat with his wife even ifhe goes home.
Did you read that far?
Maybe.
I think it's a good idea to have lunch together.
I don't think I can have lunch alone.
I don't think so.
Maybe someone will invite me.
Unless it's your own lunch, you can't invitesomeone.
But if you really don't want to eat today,
you can buy a lunch box and say,
I brought it today.
That's a good idea.
That's a good idea.
I'm sorry, I have lunch today.
If you're a boss who says,
let's eat in that room,
you'll have more options.
I think it's a good idea to have a day like that.
I think he's a good boss.
I think he's trying to communicate with you.
I want you to go with him once or twice a week.
I want you to go with him.
That's right.
I think we've solved this problem.
I think so.
There are two more people in the same situation.
Really?
If you tell me this,
it's three times three.
Even today, four people were happy.
Even the boss had a good relationship with hisjuniors.
I think we can count this, too.
That's right.
Today, we have 11 people.
It increased at once.
11 out of 10,000.
Let's move on to the next happiness.
It's a happy workplace.
That's right.
It's time.
What we're looking for today is a happy workplace.
Please send us a message.
Email address is shizuka.rkbr.jp
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Fax is 092-844-8844
There is also a program SNS.
Please search and post with the hashtag Enpara.
If you want to know more about Shizuka,
please search for Nagai Shizuka or InternationalAir Academy.
Endless Paradise Shizuka's inner voice.
The other party was RKB announcer Shintaro Takamiand Shizuka.
See you next week.
This program is.
HAPPOUEN Area Produce Keigo
OKABE Machinery Industry
100th Anniversary Beyond Group