Breaking news "Gunma Prefecture".
Thanks to the AI of "Isesaki FM".
An automated voice response system will be trialed for calls with simple questions about national health insurance, etc.
In an effort to simultaneously improve convenience for citizens and reduce the workload of employees,
Maebashi City will be trialing a system from the 17th that will answer simple phone questions about national health insurance and medical care for the elderly with an automated voice.
According to Maebashi City, this is the first time a city or town in the prefecture has adopted an automated voice response system in the field of national health insurance.
The trial period will run until the end of this fiscal year to verify its effectiveness, and if its effectiveness is confirmed, it is expected to be fully introduced from next fiscal year onwards.